Book In Under A Minute

Airport transfers, taxis and executive cars

Return Journey?

Passengers

What our customers say

Overall Rating
(223)
"Very good on time service"
"Excellent service and a lovely gentleman. Great conversation. "
"Excellent"
"Nothing driver met us at pick up point"
"An excellent experience in a very clean car with a nice courteous driver"
Testimonials 4.6/5 based on 223 reviews
"Very good on time service"
"Excellent service and a lovely gentleman. Great conversation. "
"Excellent"
"Arranged before hand that I would call when I left the hospital, as could be delays. Booked time was 17:00 but actually left 17:30 - called them, but then had to wait for over half an hour for the car (following transplant surgery). Also, they had been given a different (wrong) return address."
"Nothing driver met us at pick up point"
"An excellent experience in a very clean car with a nice courteous driver"
"Good service"
"Excellent service with a courteous and professional driver. Assisted with doors and bags, kept us updated with journey progress on route to Birmingham Airport. Couldn't fault the driver. First Class all round service. Highly recommended."
"Car was early, great. Driver was lovely. "
"Spot on service"
"excellent service and good price both drivers were polite friendly on time and helpful will use again"
"Ok "
"Taxi booked for elderly, infirm person. The driver was very helpful with stowing the Zimmer frame and bag that she was taking with her. Helpful in getting in and out of the car and escorting her to handover. She offered a tip and he politely informed her that there was no need the journey was paid for. Excellent attitude towards an elderly person."
"Too late"
"This driver did not arrive. When I called they were incredibly unhelpful and said they had arrived, even though we were there waiting. We waited an additional 15 minutes and had to use another cab service in the end, which means I paid for the trip twice. Very unhappy with this service and unlikely to use it again. "
"This driver did not arrive. When I called they were incredibly unhelpful and said they had arrived, even though we were there waiting. We waited an additional 15 minutes and had to use another cab service in the end, which means I paid for the trip twice. Very unhappy with this service and unlikely to use it again. "
"Excellent Service"
"Thank you "
"Easy to book online. Taxi was on time and driver was friendly and professional, car nice and clean. Highly recommended."
"Easy booking system, on time and reliable. "
"tip given in cash to driver"
"The driver arrived early to the wrong address (6 houses up from ours). He then called us to complain that we were late, despite receiving the call 5 minutes before our scheduled pick up time (7pm). On collection, the driver wanted to change the collection time from 11.15pm to 11pm. I agreed that we would start making our way to him just after 11pm. We received a call saying again that we were late - 1 minute past 11pm. Driver asked lots of questions about how much we had paid and whether we had already paid, despite me having confirmation of this. It made the trip a little uncomfortable. "
"The driver arrived early to the wrong address (6 houses up from ours). He then called us to complain that we were late, despite receiving the call 5 minutes before our scheduled pick up time (7pm). On collection, the driver wanted to change the collection time from 11.15pm to 11pm. I agreed that we would start making our way to him just after 11pm. We received a call saying again that we were late - 1 minute past 11pm. Driver asked lots of questions about how much we had paid and whether we had already paid, despite me having confirmation of this. It made the trip a little uncomfortable. "
"It was an excellent experience. On time, polite and helpful driver. Happy to highly recommend the service."
"Very expensive, especially £1.50 for a text confirmation that I didn’t even ask for. "
"Fantastic professional service"
"My driver rang to say he had overslept and was 30 mins away. I had to book another taxi. I am waiting on my refund."
"It was a pleasant experience, at a stressful time. Driver was very nice, friendly and helpful. "
"Polite and helpful, very comfortable ride, home, would definitely recommend. "
"Excellent service, arrived in very good time. Will definitely use again!"
"The driver didn’t know how to drive into destination and caused the danger situation on the road when overtaken a lorry on a bend"
"Arrived on time, no hassle. "
"Friendly driver, prompt service "
"Excellent service"
"Really easy to book and driver was on time and friendly. "
"Fantastic "
"Brilliant service , understanding driver Recommended "
"Nice guy. Great chat on the drive Home. Perfectly happy for him to drive me again!"
"Great service will recommend within the business - would like to be sent a VAT receipt please"
"All good except I haven't received my email receipt as requested which is a big issue as I need to claim the trip back and can't without a receipt. Unless this is supported u wouldn't use again"
" no meet and greet at airport was outbound trip only, great service very profesional would highly recommend"
"Smooth and easy experience "
"On time arrival "
"The driver was nice but at this time in the morning and the first time I was doing this trip I needed to be on time. I did tip him which also paid for the drop off zone payment. "
"chatted all the way, was a great travel"
"Great"
"thankyou"
"Driver was 2 minutes late. but this doesnt bother me"
"Driver was going 90mph at one point and generally driving erratically. Music turned up loud, and front windows open on the motorway whilst I was sat in the back seat. "
"Driver was unprofessional, and at times drove well in excess of the speed limit. The car did not appear road worthy as there were several warning lights upon the dash board. Not the standard I have come to expect when using this company. The transfer experience felt far from premium and a little unsafe. "
"Driver was unprofessional, and at times drove well in excess of the speed limit. The car did not appear road worthy as there were several warning lights upon the dash board. Not the standard I have come to expect when using this company. The transfer experience felt far from premium and a little unsafe. "
"Arrived on time, clean vehicle, friendly driver."
"Arrived on time, good service"
"The driver was nice and professional "
"Very good journey. Driver was polite and punctual and I arrived at my hospital appointment in good time. I would be very happy to use this taxi service again. PS I gave the driver a tip at the end of the journey so will not be making any further donations now."
"Prompt, friendly service everytime "
"Thanks "
"Very good service "
"Driver was very pleasant 👌 spot on 👍"
"First time user,all good so far "
"Always excellent service"
"The driver was actually early but this was fine. "
"Brilliant service always there on time with clean comfy cars"
"Good service, polite staff"
"Excellent service. We felt very safe "
"Brilliant service each week "
"Quick and efficient service."
". "
"Good prompt service "
"Super service and clean vehicles."
"Excellent service "
"Everything went very well. Driver very good plus pleasant journey. No complaints at all. Would use them again. "
"Use you each week now excellent prompt friendly service"
"This is the second time I’ve used this company and the second time they failed to collect me on my return journey from Birmingham airport. On both occasions they mixed the times up and I was left waiting for over an hour. On the first occasion I suggested a form. of compensation to which they cancelled the return journey and left me stranded ( the boss did ring back to reinstate my journey - but didn’t consider their poor performance warranted any refund). The drivers were good but overall very sloppy and unprofessional with their time management. On my experience I would not recommend this company. "
"This is the second time I’ve used this company and the second time they failed to collect me on my return journey from Birmingham airport. On both occasions they mixed the times up and I was left waiting for over an hour. On the first occasion I suggested a form. of compensation to which they cancelled the return journey and left me stranded ( the boss did ring back to reinstate my journey - but didn’t consider their poor performance warranted any refund). The drivers were good but overall very sloppy and unprofessional with their time management. On my experience I would not recommend this company. "
"Vehicle was early, got grumpy having to wait for us to be ready on time. Extremely over priced journey that should have cost £4! Not locals so didn't know better at the time of booking!"
"I was extremely pleased with the service, I had 2 journeys booked, both drivers were on time and very professional. I would highly recommend this company for price and service."
"Excellent service both ways. Already given the driver a tip."
"Good value and on time. Would recommend"
"The car was on time and the driver was very nice as well, got into my destination even faster than I expected what is a good thing"
"Very professional, courteous and efficient. "
"Good no problems arrived before time comfortable journey "
"Prompt arrival and clean and tidy vehicle polite driver.."
"Late on return trip - taxi did not seem to have either my name or my number to contact me. Slight confusion with outward trip as to whether it was the taxi for me or not. All sorted and thrip there and back fine. Thank you"
"A very good service. Excellent driver. I will recommend this company :-) "
"I arranged the car for my friend who was returning home after spending Thanksgiving with us. My friend's mobile battery had died, but I had sent them a picture of him so that they could locate him. The driver completely overlooked my friend despite him standing at the taxi rank ready to be collected. I was charged for the pick-up despite them not picking up my friend. Three hours later my friend managed to charge his mobile enough to contact us to tell us he was still waiting in the same place. I had to pay again for the car to come and collect him. Absolutely appalled by the service. Then the company contacted me the next day to advise that the charge had not been sucessful and I had to make the payment all over again. "
"The driver was 10 minutes late arriving"
"On time and pleasant driver"
"Did not receive confirmation about where we were being picked up Flight arrived early and was left waiting outside "
"Great service, Really clean comfortable car and the driver was such a nice guy. Superb and highly recommend to my friends and colleagues. As a business traveler it makes a big difference to be able to book and pay upfront with credit card. "
"Really easy to book, the driver was on time and super friendly! Loved the service and would absolutely use again. "
"Excellent service"
"Lovely friendly service"
"A few min late, nothing major"
"Excellent service"
"was Great "
"Our driver Nishanthan was very helpful and a nice person talking to on the long drive to Burton. We where driving from Heathrow and back (same driver both ways). First time using TaxiCode. Very smooth service and on time both ways. Perfect. Will definitely recommend Taxicode to friends."
"Our driver was lovely, called as he was pulling up, chatted to us about our plans, and booked us a return journey with a special deal. We were heading to a festival and got caught in a very sudden, very heavy thunderstorm just as we were about to get out of the car, so he took us as close to the entrance as he could to save us walking across the field! Can’t say enough really, the whole service was great."
"Very good service. Had a text to reply to on landing so the taxi was there to collect on time. Driver very helpful."
"Very good service nice friendly driver "
"Nothing wrong - it was a pick up from home to the train station"
"driver was on time and friendly"
"Everything was alright!"
"Easy to book, competitive prices and an excellent service. Thank you."
"Staff was very helpful and courteous towards us, especially since our flight was delayed and we had to change the pick up time. Will definitely book again!"
"On time, polite and friendly"
"Taxi did not arrive. I had to use alternative service, a regular metered taxi costing £45 over estimated £31 booking."
"Great service turned up on time and friendly"
"The first driver was very good, no problems there. The second driver on the trip home was a danger to us and other road users. He was driving at very high speeds and cutting corners on country lanes. My wife and I were happy to make it home without being in an accident!"
"Really good service.Thank you"
"Came almost 40 minutes early, but was no issue"
"The driver was very nice - but unfortunately was an hour late having misread the time. Human error happens, but it meant Louise was an hour late for her meetings. "
"We had problems with the trains and missed the minibus driver, but Ali in the company office was really helpful and calm in trying to help us sort everything out. Return journey was good."
"Great service"
"Perfectly fine on the outward journey. Didn't show on return journey so took a taxi from the train station. 4 freezing children who were tired not good"
"Excellent "
"Satisfied"
"good service provided "
"it was fine , waited about 10 mins for the driver to arrive. good service."
"No problems. he picked up on time and dropped us where we needed to be."
"Exceptional!!"
"Both drivers were very friendly and safe The cars were clean The driver on the return journey was running late due to traffic problems but he did contact us and kept us updated."
"nothing. every thing went really well"
"We was picked up on the outward journey by a very polite and professional driver, he arrived early the vehicle was immaculate and overall a nice experience. The journey home was a different experience, we waited outside at midnight with two children but no taxi. I rang at 12.15 and was told the taxi was minutes away, I rang again at 12.36 and was told the same ! It arrived at 12.45 which I find unacceptable we were obviously forgotten about. When we arrived home the driver tried to charge us and was completely unaware we had pre-paid ! "
"Driver was on time, car was modern and clean, overall a good experience "
"fantastic. on time and very nice staff."
"Good service "
"Really pleased with the service provided, would deffinetely recommend and will use it in the future"
"GReat job!"
"Overall very pleased with service. Had to direct driver to destination but as it was only a few miles I did not mind"
"First class service"
"Great trip thank you "
"great driver, really friendly and helpful"
"I will definitely use this company again. Highly recommended "
"Excellent service. The driver even got out to check I was at the correct address. 5 stars"
"The fare was a bit too high (£52). I was expecting it to be around £35. "
"Taxi turned up on time, no problem with driver, or vehicle, would recommend."
"Great way to book and pay with paypal"
"Great service- will use again "
"The driver was in place on time and he was very friendly. "
"I am very satisfied by the company I travelled (Repton Travel). The driver was in place on time (actually he arrived earlier and waited for me) and I really appreciated that he texted me when he arrived, no pressure, just to let me know. Taxicode is very useful to book online your journey. I didn't like the fact that it charges £1.50 to text you the details of your booking and in reality the SMS is only about the booking confirmation and the company you are travelling with, no details about the journey at all. "
"Efficient and friendly "
"Driver was on time and he was polite.The vehicle was clean."
"Arrived on time (a few minutes early). Courteous driver and luxury vehicle made for a very pleasant journey."
"Good service just waited 15 mins at airport for pick up but that was ok after a 8 hour flight greasy air was good. A quick phone call and our driver came to get us"
"HASSLE FREE, ON TIME, WILL USE AGAIN"
"The driver was very polite and the vehicle was very clean. "
"Taxi was a bit late on our return journey but understand that there was a lot of road problems. Can't be helped. Both drivers were great. Thank you. Will definitely use again when the need arises. "
"x"
"Taxi did not turn up, phoned company and told you have no booking having to take Abbie so have already missed connecting train utterly piss poor service from an utterly piss poor company. DO NOT USE"
"Very good service from Repton Travel. Had never used an airport taxi service before but was happy. We had a very nice driver (Zab) on the return journey in his very comfy 7 series BMW. Many thanks."
"Did NOT show up for journey to DErby. Sent another taxi firm to complete booking which was 40 minutes late. Train only caught with 3 minutes to spare. Return journey better but driver had not thought to wait at the entrance to the station but we had to phone firm to find out the taxi's whereabouts. Journey was good."
" Value for money "
"Bit pricey but worth the service & comfort, thank you "
"On time, polite friendly driver "
"Excellent service! "
"Punctual and efficient. "
"Very efficient and interesting chat "
"Excellent service will certainly use again."
"Very happy with service. Booked last minute and wasn't an issue. Cars clean and on time and drivers very polite and professional. Will definitely be recommending them to my friends and family "
"Prompt. Clean smart car. Pleasant driver. Can't fault. Would use again."
"Faultless. Drver on time , charming and polite. Nice car, very clean. Will happily use again."
"The drivers were on time, cars clean. Overall good experience. One thing I would have liked was a text message just before the journey to confirm everything was ok."
"1st class service, very clean vehicle & driver extremely polite. Reasonably priced on Internet site, one certainty to be recommended. "
"Excellent service thank you. "
"Excellent service! Would definitely recommend."
"Pleasant driver on time and waiting for me loaded bags and took me straight to my address very good."
"Great service..... I recommend them 100%..thanks"
"Fantastic service, a great start to our weekend away , prompt pickup , driver was smartly dressed,fantastic experience."
"Great service "
"No problem"
"Driver from Repton/Ambassador was extremely helpful, he went out of his way and made sure we all got to and from safely. Many thanks for his help and kindness."
"On time quick pleasant journey "
"Great service, nice quality cars, will definitely use again."
"Excellent experience."
"Excellent service from the booking online right through to the pick ups. Prompt and courteous service - I have already recommended to some of my friends. Thank you. "
"Absolutely brilliant. Will use again :) xxx"
"Great Driver, professional service"
"An excellent service."
"Ontime, Quick Professional Service"
"Ontime, Quick Professional Service"
"decent all around."
"A most comfortable and enjoyable journey, completely stress free and a pleasant sociable driver with no problems whatsoever."
"Really happy with the service, prompt and friendly driver. Will definitely use again."
"top bloke"
"Driver was on time in a clean well presented vehicle."
"Very good service. Would definitely recommend."
"Pleased to use and will be booking again when needed"
"punctual reliable and 6 girls delivered safely - thank you"
"excellent, on time, driver very friendly, good service"
"great service - was very patient!"
"Excellent service, dead on time, lovely car, nice driver, great service all round."
"A really 1st class service. Drivers always helpful and polite. I would recommend them."
"Great service. On time and no rush."
"Was very good very comfortable drive x"
"Great experience again. Drivers both ways were fab."
"On time and a great service.."
"A very prompt and reliable service"
"Extremely good. Very polite and vehicle was spotless. Will use again. "
"excellent service friendly driver good experience"
"Driver was on time, didn't hurry me was pleasant and chatty and wished me good luck for my job interview, got my day off to a good start! "
"booking very simple , a good price , taxi arrived early"
"Once again excellent service from Repton Travel. Punctual, friendly. beautifully clean and fresh smelling car."
"The service was excellent - the driver arrived before time for both the outward and return journeys - the car smelt clean and fresh - he offered to adjust the heating - he didn't listen to/play inane music - he was polite and courteous and engaged in conversation....all-in-all a very pleasant experience at a reasonable cost."
"Easy to use, efficient and the Driver was excellent"
"Easy, simple, quick."
"I found it easy to book and pay with a card which will save having to carry the cash on the night."
"Easy to use and quick response and confirmation. "
" Fnatastic"
"All good"
"Quick quote, easy to book. "
"Easy to book, good choice of taxi companies. "
"A superb service - thank you. Sorry about being late with feedback but have been ill."
"Very good service and nice driver. "
"Up to now first class - just turn up please. Thanks"
"Thanks for Saturday night guys. Really embarrassed to have forgot my wallet, but really appreciate you trusting me and allowing me to pay you the next day. Cheers. J."
"Exactly what we ordered. Excellent service."
"I would definitely book with them again. Good service. "
"A very satisfied customer!"
"First driver was very pleasant but smelt of strong cigarette smoke. As an asthmatic I had to have the window down. First car was a Mondeo, second a Merc e type. Both, however we're quite dusty inside. Not the end of the world but an easy thing to fix to clean the insides daily. I Will use them again though. Loved the fact that I didn't need to have cash and I y online receipts to claim expenses"
"Used this service for the first time, found it to be very simple to book a taxi. Car arrived on time and the driver was very pleasant. #impressed"
"This was the first time using this booking system. I was very impressed with the time. The only problem I had was that I paid on line before, as this was for a special evening with friends. However when I was heading to the restaurant door when my friend called me back and said the driver is asking for money. I was horrified and embarrassed. Maybe the drivers need to pre check before the pick up. "
"Very easy to use. Would be nice to read some of the reviews that you have received to create the ratings you have given to taxi companies though, and actually pictures of their vehicles used and not stock images."
"Easy to use, efficient and the Driver was excellent"
"Easy, simple, quick."
"I found it easy to book and pay with a card which will save having to carry the cash on the night."
"Easy to use and quick response and confirmation. "
" Fnatastic"
"All good"
"Quick quote, easy to book. "
"Up to now first class - just turn up please. Thanks"
"A very satisfied customer!"
"Very easy to use. Would be nice to read some of the reviews that you have received to create the ratings you have given to taxi companies though, and actually pictures of their vehicles used and not stock images."
"Very good on time service"
"Excellent service and a lovely gentleman. Great conversation. "
"Excellent"
"Arranged before hand that I would call when I left the hospital, as could be delays. Booked time was 17:00 but actually left 17:30 - called them, but then had to wait for over half an hour for the car (following transplant surgery). Also, they had been given a different (wrong) return address."
"Nothing driver met us at pick up point"
"An excellent experience in a very clean car with a nice courteous driver"
"Good service"
"Excellent service with a courteous and professional driver. Assisted with doors and bags, kept us updated with journey progress on route to Birmingham Airport. Couldn't fault the driver. First Class all round service. Highly recommended."
"Car was early, great. Driver was lovely. "
"Spot on service"
"excellent service and good price both drivers were polite friendly on time and helpful will use again"
"Ok "
"Taxi booked for elderly, infirm person. The driver was very helpful with stowing the Zimmer frame and bag that she was taking with her. Helpful in getting in and out of the car and escorting her to handover. She offered a tip and he politely informed her that there was no need the journey was paid for. Excellent attitude towards an elderly person."
"Too late"
"This driver did not arrive. When I called they were incredibly unhelpful and said they had arrived, even though we were there waiting. We waited an additional 15 minutes and had to use another cab service in the end, which means I paid for the trip twice. Very unhappy with this service and unlikely to use it again. "
"This driver did not arrive. When I called they were incredibly unhelpful and said they had arrived, even though we were there waiting. We waited an additional 15 minutes and had to use another cab service in the end, which means I paid for the trip twice. Very unhappy with this service and unlikely to use it again. "
"Excellent Service"
"Thank you "
"Easy to book online. Taxi was on time and driver was friendly and professional, car nice and clean. Highly recommended."
"Easy booking system, on time and reliable. "
"tip given in cash to driver"
"The driver arrived early to the wrong address (6 houses up from ours). He then called us to complain that we were late, despite receiving the call 5 minutes before our scheduled pick up time (7pm). On collection, the driver wanted to change the collection time from 11.15pm to 11pm. I agreed that we would start making our way to him just after 11pm. We received a call saying again that we were late - 1 minute past 11pm. Driver asked lots of questions about how much we had paid and whether we had already paid, despite me having confirmation of this. It made the trip a little uncomfortable. "
"The driver arrived early to the wrong address (6 houses up from ours). He then called us to complain that we were late, despite receiving the call 5 minutes before our scheduled pick up time (7pm). On collection, the driver wanted to change the collection time from 11.15pm to 11pm. I agreed that we would start making our way to him just after 11pm. We received a call saying again that we were late - 1 minute past 11pm. Driver asked lots of questions about how much we had paid and whether we had already paid, despite me having confirmation of this. It made the trip a little uncomfortable. "
"It was an excellent experience. On time, polite and helpful driver. Happy to highly recommend the service."
"Very expensive, especially £1.50 for a text confirmation that I didn’t even ask for. "
"Fantastic professional service"
"My driver rang to say he had overslept and was 30 mins away. I had to book another taxi. I am waiting on my refund."
"It was a pleasant experience, at a stressful time. Driver was very nice, friendly and helpful. "
"Polite and helpful, very comfortable ride, home, would definitely recommend. "
"Excellent service, arrived in very good time. Will definitely use again!"
"The driver didn’t know how to drive into destination and caused the danger situation on the road when overtaken a lorry on a bend"
"Arrived on time, no hassle. "
"Friendly driver, prompt service "
"Excellent service"
"Really easy to book and driver was on time and friendly. "
"Fantastic "
"Brilliant service , understanding driver Recommended "
"Nice guy. Great chat on the drive Home. Perfectly happy for him to drive me again!"
"Great service will recommend within the business - would like to be sent a VAT receipt please"
"All good except I haven't received my email receipt as requested which is a big issue as I need to claim the trip back and can't without a receipt. Unless this is supported u wouldn't use again"
" no meet and greet at airport was outbound trip only, great service very profesional would highly recommend"
"Smooth and easy experience "
"On time arrival "
"The driver was nice but at this time in the morning and the first time I was doing this trip I needed to be on time. I did tip him which also paid for the drop off zone payment. "
"chatted all the way, was a great travel"
"Great"
"thankyou"
"Driver was 2 minutes late. but this doesnt bother me"
"Driver was going 90mph at one point and generally driving erratically. Music turned up loud, and front windows open on the motorway whilst I was sat in the back seat. "
"Driver was unprofessional, and at times drove well in excess of the speed limit. The car did not appear road worthy as there were several warning lights upon the dash board. Not the standard I have come to expect when using this company. The transfer experience felt far from premium and a little unsafe. "
"Driver was unprofessional, and at times drove well in excess of the speed limit. The car did not appear road worthy as there were several warning lights upon the dash board. Not the standard I have come to expect when using this company. The transfer experience felt far from premium and a little unsafe. "
"Arrived on time, clean vehicle, friendly driver."
"Arrived on time, good service"
"The driver was nice and professional "
"Very good journey. Driver was polite and punctual and I arrived at my hospital appointment in good time. I would be very happy to use this taxi service again. PS I gave the driver a tip at the end of the journey so will not be making any further donations now."
"Prompt, friendly service everytime "
"Thanks "
"Very good service "
"Driver was very pleasant 👌 spot on 👍"
"First time user,all good so far "
"Always excellent service"
"The driver was actually early but this was fine. "
"Brilliant service always there on time with clean comfy cars"
"Good service, polite staff"
"Excellent service. We felt very safe "
"Brilliant service each week "
"Quick and efficient service."
". "
"Good prompt service "
"Super service and clean vehicles."
"Excellent service "
"Everything went very well. Driver very good plus pleasant journey. No complaints at all. Would use them again. "
"Use you each week now excellent prompt friendly service"
"This is the second time I’ve used this company and the second time they failed to collect me on my return journey from Birmingham airport. On both occasions they mixed the times up and I was left waiting for over an hour. On the first occasion I suggested a form. of compensation to which they cancelled the return journey and left me stranded ( the boss did ring back to reinstate my journey - but didn’t consider their poor performance warranted any refund). The drivers were good but overall very sloppy and unprofessional with their time management. On my experience I would not recommend this company. "
"This is the second time I’ve used this company and the second time they failed to collect me on my return journey from Birmingham airport. On both occasions they mixed the times up and I was left waiting for over an hour. On the first occasion I suggested a form. of compensation to which they cancelled the return journey and left me stranded ( the boss did ring back to reinstate my journey - but didn’t consider their poor performance warranted any refund). The drivers were good but overall very sloppy and unprofessional with their time management. On my experience I would not recommend this company. "
"Vehicle was early, got grumpy having to wait for us to be ready on time. Extremely over priced journey that should have cost £4! Not locals so didn't know better at the time of booking!"
"I was extremely pleased with the service, I had 2 journeys booked, both drivers were on time and very professional. I would highly recommend this company for price and service."
"Excellent service both ways. Already given the driver a tip."
"Good value and on time. Would recommend"
"The car was on time and the driver was very nice as well, got into my destination even faster than I expected what is a good thing"
"Very professional, courteous and efficient. "
"Good no problems arrived before time comfortable journey "
"Prompt arrival and clean and tidy vehicle polite driver.."
"Late on return trip - taxi did not seem to have either my name or my number to contact me. Slight confusion with outward trip as to whether it was the taxi for me or not. All sorted and thrip there and back fine. Thank you"
"A very good service. Excellent driver. I will recommend this company :-) "
"I arranged the car for my friend who was returning home after spending Thanksgiving with us. My friend's mobile battery had died, but I had sent them a picture of him so that they could locate him. The driver completely overlooked my friend despite him standing at the taxi rank ready to be collected. I was charged for the pick-up despite them not picking up my friend. Three hours later my friend managed to charge his mobile enough to contact us to tell us he was still waiting in the same place. I had to pay again for the car to come and collect him. Absolutely appalled by the service. Then the company contacted me the next day to advise that the charge had not been sucessful and I had to make the payment all over again. "
"The driver was 10 minutes late arriving"
"On time and pleasant driver"
"Did not receive confirmation about where we were being picked up Flight arrived early and was left waiting outside "
"Great service, Really clean comfortable car and the driver was such a nice guy. Superb and highly recommend to my friends and colleagues. As a business traveler it makes a big difference to be able to book and pay upfront with credit card. "
"Really easy to book, the driver was on time and super friendly! Loved the service and would absolutely use again. "
"Excellent service"
"Lovely friendly service"
"A few min late, nothing major"
"Excellent service"
"was Great "
"Our driver Nishanthan was very helpful and a nice person talking to on the long drive to Burton. We where driving from Heathrow and back (same driver both ways). First time using TaxiCode. Very smooth service and on time both ways. Perfect. Will definitely recommend Taxicode to friends."
"Our driver was lovely, called as he was pulling up, chatted to us about our plans, and booked us a return journey with a special deal. We were heading to a festival and got caught in a very sudden, very heavy thunderstorm just as we were about to get out of the car, so he took us as close to the entrance as he could to save us walking across the field! Can’t say enough really, the whole service was great."
"Very good service. Had a text to reply to on landing so the taxi was there to collect on time. Driver very helpful."
"Very good service nice friendly driver "
"Nothing wrong - it was a pick up from home to the train station"
"driver was on time and friendly"
"Everything was alright!"
"Easy to book, competitive prices and an excellent service. Thank you."
"Staff was very helpful and courteous towards us, especially since our flight was delayed and we had to change the pick up time. Will definitely book again!"
"On time, polite and friendly"
"Taxi did not arrive. I had to use alternative service, a regular metered taxi costing £45 over estimated £31 booking."
"Great service turned up on time and friendly"
"The first driver was very good, no problems there. The second driver on the trip home was a danger to us and other road users. He was driving at very high speeds and cutting corners on country lanes. My wife and I were happy to make it home without being in an accident!"
"Really good service.Thank you"
"Came almost 40 minutes early, but was no issue"
"The driver was very nice - but unfortunately was an hour late having misread the time. Human error happens, but it meant Louise was an hour late for her meetings. "
"We had problems with the trains and missed the minibus driver, but Ali in the company office was really helpful and calm in trying to help us sort everything out. Return journey was good."
"Great service"
"Perfectly fine on the outward journey. Didn't show on return journey so took a taxi from the train station. 4 freezing children who were tired not good"
"Excellent "
"Satisfied"
"good service provided "
"it was fine , waited about 10 mins for the driver to arrive. good service."
"No problems. he picked up on time and dropped us where we needed to be."
"Exceptional!!"
"Both drivers were very friendly and safe The cars were clean The driver on the return journey was running late due to traffic problems but he did contact us and kept us updated."
"nothing. every thing went really well"
"We was picked up on the outward journey by a very polite and professional driver, he arrived early the vehicle was immaculate and overall a nice experience. The journey home was a different experience, we waited outside at midnight with two children but no taxi. I rang at 12.15 and was told the taxi was minutes away, I rang again at 12.36 and was told the same ! It arrived at 12.45 which I find unacceptable we were obviously forgotten about. When we arrived home the driver tried to charge us and was completely unaware we had pre-paid ! "
"Driver was on time, car was modern and clean, overall a good experience "
"fantastic. on time and very nice staff."
"Good service "
"Really pleased with the service provided, would deffinetely recommend and will use it in the future"
"GReat job!"
"Overall very pleased with service. Had to direct driver to destination but as it was only a few miles I did not mind"
"First class service"
"Great trip thank you "
"great driver, really friendly and helpful"
"I will definitely use this company again. Highly recommended "
"Excellent service. The driver even got out to check I was at the correct address. 5 stars"
"The fare was a bit too high (£52). I was expecting it to be around £35. "
"Taxi turned up on time, no problem with driver, or vehicle, would recommend."
"Great way to book and pay with paypal"
"Great service- will use again "
"The driver was in place on time and he was very friendly. "
"I am very satisfied by the company I travelled (Repton Travel). The driver was in place on time (actually he arrived earlier and waited for me) and I really appreciated that he texted me when he arrived, no pressure, just to let me know. Taxicode is very useful to book online your journey. I didn't like the fact that it charges £1.50 to text you the details of your booking and in reality the SMS is only about the booking confirmation and the company you are travelling with, no details about the journey at all. "
"Efficient and friendly "
"Driver was on time and he was polite.The vehicle was clean."
"Arrived on time (a few minutes early). Courteous driver and luxury vehicle made for a very pleasant journey."
"Good service just waited 15 mins at airport for pick up but that was ok after a 8 hour flight greasy air was good. A quick phone call and our driver came to get us"
"HASSLE FREE, ON TIME, WILL USE AGAIN"
"The driver was very polite and the vehicle was very clean. "
"Taxi was a bit late on our return journey but understand that there was a lot of road problems. Can't be helped. Both drivers were great. Thank you. Will definitely use again when the need arises. "
"x"
"Taxi did not turn up, phoned company and told you have no booking having to take Abbie so have already missed connecting train utterly piss poor service from an utterly piss poor company. DO NOT USE"
"Very good service from Repton Travel. Had never used an airport taxi service before but was happy. We had a very nice driver (Zab) on the return journey in his very comfy 7 series BMW. Many thanks."
"Did NOT show up for journey to DErby. Sent another taxi firm to complete booking which was 40 minutes late. Train only caught with 3 minutes to spare. Return journey better but driver had not thought to wait at the entrance to the station but we had to phone firm to find out the taxi's whereabouts. Journey was good."
" Value for money "
"Bit pricey but worth the service & comfort, thank you "
"On time, polite friendly driver "
"Excellent service! "
"Punctual and efficient. "
"Very efficient and interesting chat "
"Excellent service will certainly use again."
"Very happy with service. Booked last minute and wasn't an issue. Cars clean and on time and drivers very polite and professional. Will definitely be recommending them to my friends and family "
"Prompt. Clean smart car. Pleasant driver. Can't fault. Would use again."
"Faultless. Drver on time , charming and polite. Nice car, very clean. Will happily use again."
"The drivers were on time, cars clean. Overall good experience. One thing I would have liked was a text message just before the journey to confirm everything was ok."
"1st class service, very clean vehicle & driver extremely polite. Reasonably priced on Internet site, one certainty to be recommended. "
"Excellent service thank you. "
"Excellent service! Would definitely recommend."
"Pleasant driver on time and waiting for me loaded bags and took me straight to my address very good."
"Great service..... I recommend them 100%..thanks"
"Fantastic service, a great start to our weekend away , prompt pickup , driver was smartly dressed,fantastic experience."
"Great service "
"No problem"
"Driver from Repton/Ambassador was extremely helpful, he went out of his way and made sure we all got to and from safely. Many thanks for his help and kindness."
"On time quick pleasant journey "
"Great service, nice quality cars, will definitely use again."
"Excellent experience."
"Excellent service from the booking online right through to the pick ups. Prompt and courteous service - I have already recommended to some of my friends. Thank you. "
"Absolutely brilliant. Will use again :) xxx"
"An excellent service."
"Ontime, Quick Professional Service"
"Ontime, Quick Professional Service"
"decent all around."
"A most comfortable and enjoyable journey, completely stress free and a pleasant sociable driver with no problems whatsoever."
"Really happy with the service, prompt and friendly driver. Will definitely use again."
"top bloke"
"Driver was on time in a clean well presented vehicle."
"Very good service. Would definitely recommend."
"Pleased to use and will be booking again when needed"
"punctual reliable and 6 girls delivered safely - thank you"
"excellent, on time, driver very friendly, good service"
"great service - was very patient!"
"Excellent service, dead on time, lovely car, nice driver, great service all round."
"A really 1st class service. Drivers always helpful and polite. I would recommend them."
"Great service. On time and no rush."
"Was very good very comfortable drive x"
"Great experience again. Drivers both ways were fab."
"On time and a great service.."
"A very prompt and reliable service"
"Extremely good. Very polite and vehicle was spotless. Will use again. "
"excellent service friendly driver good experience"
"Driver was on time, didn't hurry me was pleasant and chatty and wished me good luck for my job interview, got my day off to a good start! "
"booking very simple , a good price , taxi arrived early"
"Once again excellent service from Repton Travel. Punctual, friendly. beautifully clean and fresh smelling car."
"The service was excellent - the driver arrived before time for both the outward and return journeys - the car smelt clean and fresh - he offered to adjust the heating - he didn't listen to/play inane music - he was polite and courteous and engaged in conversation....all-in-all a very pleasant experience at a reasonable cost."
"Easy to book, good choice of taxi companies. "
"A superb service - thank you. Sorry about being late with feedback but have been ill."
"Very good service and nice driver. "
"Exactly what we ordered. Excellent service."
"I would definitely book with them again. Good service. "
"First driver was very pleasant but smelt of strong cigarette smoke. As an asthmatic I had to have the window down. First car was a Mondeo, second a Merc e type. Both, however we're quite dusty inside. Not the end of the world but an easy thing to fix to clean the insides daily. I Will use them again though. Loved the fact that I didn't need to have cash and I y online receipts to claim expenses"
"This was the first time using this booking system. I was very impressed with the time. The only problem I had was that I paid on line before, as this was for a special evening with friends. However when I was heading to the restaurant door when my friend called me back and said the driver is asking for money. I was horrified and embarrassed. Maybe the drivers need to pre check before the pick up. "
"Great Driver, professional service"
"Thanks for Saturday night guys. Really embarrassed to have forgot my wallet, but really appreciate you trusting me and allowing me to pay you the next day. Cheers. J."
"Used this service for the first time, found it to be very simple to book a taxi. Car arrived on time and the driver was very pleasant. #impressed"
x